Segment 1: Weekly Shout-Outs
Let’s kick off with our Weekly Shout-Outs! These are local legends or organizations making waves in Boca Raton, and I encourage you to check them out and support them. If you’d like your business featured in an upcoming episode, visit MoShake.com/shoutouts.
Segment 2: How to Attract New Customers
Attracting new customers doesn’t have to be a guessing game. We’ll dive into the strategies that work—like building a strong online presence, leveraging local partnerships, and creating irresistible offers. Remember, first impressions matter, so focus on clear, compelling messaging.
Segment 3: How to Retain Customers and Increase Customer LTV
Customer retention is where the magic happens. Did you know that increasing customer retention by just 5% can boost profits by up to 95%? I’ll share simple yet powerful ways to turn one-time customers into loyal, long-term advocates for your business.
Segment 4: Conquering Customer Service
Great customer service isn’t just a ‘nice-to-have’—it’s a must-have. From proactive communication to going above and beyond with small gestures, we’ll talk about how to make every customer feel like a VIP.
Segment 5: Time and Task Management
Time is money, and as a business owner, you can’t afford to waste it. I’ll share my favorite hacks for prioritizing tasks, staying organized, and making the most of your day.
Segment 6: Staffing and Scheduling
Managing your team can be tricky, but it doesn’t have to be. We’ll talk about smart scheduling strategies, how to boost employee morale, and ways to reduce turnover.
Segment 7: Cash Flow & Credit
Cash flow can make or break a business. I’ll cover practical ways to manage your cash flow, maintain good credit, and avoid common financial pitfalls.
Segment 8: Banking & Borrowing
Need financing? Let’s talk about how to find the right banking partners and borrowing options to support your growth without overextending yourself.
Segment 9: Technology
Tech tools can simplify your life and your business. From payment systems to project management software, we’ll explore what’s worth investing in.
Segment 10: AI & Automation
Finally, AI and automation are no longer futuristic—they’re here to help your business run smoother and smarter. I’ll share beginner-friendly ways to get started with automation and how to use AI to stay ahead of the curve.